At Xmas Festival Shop, we understand that the holiday season is a time of joy, celebration, and thoughtful preparation. To ensure your festive wardrobe and gifts arrive with the elegance and timeliness you deserve, we offer reliable and flexible delivery options tailored to our global clientele. Our commitment to quality extends beyond our products to every step of your shopping experience, including seamless and secure shipping.
Shipping Options
We provide two convenient shipping methods to suit your needs, whether you’re preparing for a last-minute Christmas party or planning ahead for a cozy holiday gathering. Both options are designed with care to bring a touch of British charm to your doorstep.
1. Standard Shipping
Ideal for those who desire a balance of speed and affordability. Your order will be handled by trusted carriers such as DHL or FedEx.
- Cost: £12.95 (applicable to all orders)
- Delivery Time: 10-15 business days after dispatch
- Best For: Customers seeking a reliable and tracked service without the wait of free shipping
2. Free Shipping
Perfect for larger orders or those who prefer a cost-effective solution. This method uses EMS for secure delivery.
- Cost: Free for orders over £50
- Delivery Time: 15-25 business days after dispatch
- Best For: Budget-conscious shoppers planning early for the festive season
Order Processing
Once you place an order, our team in Londonderry meticulously prepares your items with attention to detail, ensuring they meet our high standards of quality. Processing typically takes 1-2 business days. You will receive a confirmation email with tracking information once your order is dispatched, allowing you to monitor its journey to you.
International Delivery
We proudly serve customers worldwide, bringing British Christmas elegance to every corner of the globe. Please note that delivery to some Asian regions and remote areas may not be available due to logistical constraints. If you have any questions about your location, feel free to contact our customer service team.
Important Notes
During peak holiday seasons (November to December), delivery times may slightly extend due to high demand. We recommend placing orders early to avoid any delays and ensure your festive outfits and gifts arrive in time for the celebrations.
All shipments are fully insured, and we work closely with our carriers to provide a smooth experience. Should any issues arise, our support team is here to assist you promptly.
Returns & Refunds
We want you to be completely delighted with your purchase. If for any reason you are not satisfied, you may return items within 15 days of receipt. Please refer to our Returns Policy for detailed instructions.